Contact Us

AFTER-SALES EMAIL


Please email us at support@thesiela.com and we will get back to you within 48 hours (for faster resolution to your issue, please include your order number when contacting us).

If you have not received an email from us for more than 3 days, there are two possibilities.
  • Our email system did not receive your email, please send us another email.
  • We replied to you but you did not receive it, please check your spam folder.
If none of the above methods work, you can contact us via support@thesiela.com.

MESSENGER


Contact us via Facebook @SielaOfficial or Instagram @siela_style for a faster response. We will respond within 24 hours. The average response time is 4 hours.

WHOLESALE


If you have questions regarding wholesale, please contact us at support@thesiela.com
Please be advised that the wholesale contact information provided is exclusively for wholesale inquiries. For retail questions, customer service, or other concerns, please use After-sales service.